SGBikeMart FAQs - Question and Answer

Q: Why can't I login to my account?
A: Please ensure that you have activated your account after you register.


Q: Why can't I see my activation email?
A: Please check your inbox or your spam mail.


Q: I forgot my password, how do i retrieve my password?
A: Go to  http://www.sgbikemart.com.sg/forgot_password  to retrieve your password.


Q: Why is there paid ad and free? What are the difference?
A: Paid ad enjoys a few more service than free ad. For more information, go to http://www.sgbikemart.com.sg/sellbikes/usedbikes to check the difference for selling used bike or http://www.sgbikemart.com.sg/sellbikes/accessories to check the difference for selling accessories.


Q: Why can't I see the seller information and contact in the advertisement?
A: : Seller information is normally location on right hand side of the screen beside their bike details. For more information, go to http://www.sgbikemart.com.sg/faq and refer to our FAQ Tutorial video.


Q: Why the system will prompt me that the plate number is a duplicate entry?
A1: Your free advertisement has expired and tries to post with the same number plate.
A2: The system has the records of the plate number. Our system is design to delete old advertisement automatically after a period of time to prevent trading sales.
Contact  admin@sgbikemart.com.sg  for more information.


Q: Why can’t I do multiple posting?
A: Please kindly read though the terms of service on the following link, http://www.sgbikemart.com.sg/tos .


Q: How to edit my listing?
A:Go to http://www.sgbikemart.com.sg/faq for more tutorial video


Q: Why can't I set back to live after I set to sold?
A: It is our company policy that end user shall be responsible for their action as SGBikeMart is providing a service to the public.
We will not be able to set back to live and the system will delete your ad after a period of time.
Contact  admin@sgbikemart.com.sg  for more information.


Q: Why is there no dealer information for New Bike Listing Motorcycles?
A: Contact  admin@sgbikemart.com.sg  for more information.


Q: How do i rate or write a review for the motorcycles dealer in the Motor Directory?
A: Review can only be done after the purchases made by that particular dealer. The particular dealer will pass you a link for you to rate or write a review.


Q:What if I accidentally set to sold?
A:Contact admin@sgbikemart.com.sg for more information. It will then be set to expired.


Q: How to renew my expired advertisement?
A: Go to http://www.sgbikemart.com.sg/faq for more video tutorial.


Q: After my bike is sold, what should I do?
A: You should set your listing to sold. Go to http://www.sgbikemart.com.sg/faq for more video tutorial


Q: What if I want to do a more detailed bike search?
A: Click on advanced search to do a detailed bike search.


Q: How come money is charged to me but my listing is not up
A: Please kindly wait for our administrator to vet through your listing. It will be posted up within 24 hours.


Q: What if I cannot pay online?
A: There are four methods of payment. By using credit card, debit card, paypal or you can head down to your office for payment. Go to http://www.sgbikemart.com.sg/contact for address and contacts.


Q: What if I have other general enquiries?
A: Go to http://www.sgbikemart.com.sg/contact and fill up that form for other enquiries.